Masterclass
£49
- Live seat, Thursday 19 November, 11:00 to 12:30
- The recording
- Online workbook access until Monday 18 January 2027
- Your 30 day plan
Live masterclasses for care providers. Ninety minutes on one problem, worked through on your own service.
The next Care Recruitment Masterclass
Compliance that collects itself
CQC and Ofsted evidence without the late-night chasing.
- Thursday 19 November 2026, 11:00 to 12:30 UK time, live on Microsoft Teams.
- Every ticket includes the recording.
Before you book, read our masterclass ticket terms, website terms and privacy policy.
Live places are limited.
Bookings close at 10:00 on Thursday 19 November.
Comments from attendees, shared with their permission. We do not pay for or reward testimonials.
It's 10 o'clock at night and you're chasing a reference.
The inspector asks for one file. You know it exists. You don't know where.
A reminder doesn't go out, the admin slips, and you're back at the start.
You're not disorganised. Your evidence lives in too many places and gets chased from memory.
And while a reference sits unanswered, your new starter waits. Candidates are working to pay bills. They don't wait long.
This masterclass shows you how to set up evidence that collects itself, so your time goes on checking, not chasing.
Practical guidance, not legal advice.
Seven parts. 90 minutes.
You work on your own service throughout.
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1. Where your evidence lives now
Most services keep evidence in more places than they realise.
Exercise: pick one recent starter and map where each document lives.
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2. What ready for inspection looks like
What you asked for, when you asked, what came back and what you decided. And the reasonable steps to show when a document never arrives.
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3. Where compliance admin breaks
The forgotten chase. The personal email address. The typo. The date that moved.
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4. Automations and AI: who does what
Automations do the admin. People do the checking. AI summarises and never decides.
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5. A reference chase that runs itself
Collecting details, checking them, sending the request, reminders and filing. A person checks the result.
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6. Storing it so you can find it
One place. A naming rule. Expiry reminders. Who sees what.
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7. Your 30 day plan
Three changes, an owner and a date for each.
You don't leave with notes. You leave with work done.
- One recent starter's file, mapped
- A reference chase designed for your own service
- A list of the first automations to build
- A storage and expiry plan
- A 30 day plan, with an owner and a date for each change
- The recording, plus your online workbook until Monday 18 January 2027
This is for you if
- You own, manage or lead a CQC or Ofsted regulated care provider in England and Wales.
- Your stomach drops when an inspector asks for evidence.
- You chase references and documents yourself, often after hours.
- You know the evidence exists. You just can't always put your hands on it.
This is not for you if
- You run a recruitment agency.
- You want employment law training. This isn't it.
- You want a sales demo of one tool. This is about your process and how to run it.
- You want someone else to do your hiring for you.
Masterclass plus Care Recruitment Blueprint
£197
- Everything in the £49 ticket
- The Care Recruitment Blueprint: a costed plan to rebuild your recruitment, stage by stage
- The Care Recruitment Blueprint costs £197 on its own. The masterclass comes free with it.
Before you book, read our masterclass ticket terms, website terms and privacy policy.
You run a care service. Thursday at 11:00 was never safe.
Every ticket includes the recording and your online workbook until Monday 18 January 2027.
Watch it when you can and work through the workbook as you go. You finish with the same 30 day plan as everyone who was there live.
Is it recorded?
Yes. Every ticket includes the recording, whether you attend live or not. You can watch it until 23:59 UK time on Monday 18 January 2027.
How long can I use the workbook?
Until 23:59 UK time on Monday 18 January 2027.
What platform is it on?
Microsoft Teams. Your joining link and workbook link arrive by email straight after payment.
What do I need to bring?
Three things, listed on the workbook's prep screen: one recent starter's file or the checklist you use for every hire, how you chase references and documents today, and where each document lives.
Do I need to be good with technology?
No. We work on your process first. You leave knowing what to automate and what stays with a person.
Will this make me CQC compliant?
No course can promise that, and this one doesn't. It's practical guidance on collecting and storing evidence so it's ready for inspection and easy to find. It doesn't replace professional advice.
Is this legal or employment law training?
No. It's practical guidance, not legal advice.
When do bookings close?
At 10:00 UK time on Thursday 19 November, or sooner if the live places go.
Can I send a colleague instead?
Yes. You can transfer your ticket to a colleague at the same organisation before 11:00 on Thursday 19 November. Email hello@fittonmillett.com with their name and email address.
Can I get a refund?
Tickets aren't refundable, except where we cancel or move the masterclass, or where the law gives you a right to cancel as a consumer. You can transfer your ticket to a colleague instead.
What if FittonMillett cancels or moves it?
You get a full refund or a place on the new date.
Is it right for my type of service?
It's built for CQC and Ofsted regulated care providers in England and Wales: home care, care homes, children's homes and supported living.
Any other questions?
Email hello@fittonmillett.com.
Stop chasing evidence at 10pm.
90 minutes. Your own starter's file, your own reference chase, your own 30 day plan.
Thursday 19 November 2026, 11:00 to 12:30, live on Microsoft Teams.
Live places are limited. Every ticket includes the recording.
Bookings close at 10:00 on Thursday 19 November.
Before you book, read our masterclass ticket terms, website terms and privacy policy.
Previous masterclasses
Stop hiring the same role twice: a care recruitment and retention masterclass
Tuesday 20 October 2026, live on Microsoft Teams
A 90 minute masterclass on care recruitment and retention, run as a system.
Attendees worked in their own workbook on the cost of one of their own vacancies, one of their own job ads, where their new starters drop out in the first 12 weeks, and a 30 day plan for their service.
Seven parts: what one empty shift really costs. Create, see the vacancy before it lands. Expand, write the ad your best carer would answer. Retain, the first 12 weeks. Safer recruitment without the paperwork panic. AI in care recruitment, time saver or liability. Train, three changes in 30 days.
Ticket terms for this masterclass
Matt Fitton, founder of FittonMillett Consultants.
Recruiter, then support worker, then care manager, then founder. Matt fixes the systems behind hiring for CQC and Ofsted regulated care providers in England and Wales.
Figures from client work with FMC. Not projections.
60%
Faster time-to-hire
40%
Lower recruitment cost
12+
Hours a week back
83%
Reduction in job board spend