About FittonMillett
Built from inside the chaos.
I've worked every side of care recruitment: as a recruiter placing the talent, a support worker delivering the care, a care manager fighting the rota, and now as a founder rebuilding the systems that keep breaking. FMC is everything I wish I'd had on the other side of the desk.
Who's behind FMC.
Matt Fitton, founder of FittonMillett Ltd. Transforming internal care recruitment to save the sector losing good people. Manchester-based, working globally.
I started as a 360 recruiter, placing IT and healthcare talent across the North West. Then I went and delivered the care myself as a support worker, followed by several years managing teams across mental health, children's services and elderly care. I've fought the rota, done the DBS chases at 11pm, hired under pressure and watched good people leave because the system around them was broken.
FMC launched in October 2023. It works with care providers globally, from start-ups building their first recruitment process to established services with 50-plus staff trying to break the agency cycle. The difference from most consultants is not methodology. It's that I have done the job you are trying to recruit for.
360 recruiter
Placing IT and healthcare talent. Learning what good process looks like from the inside.
Support worker
Delivering care directly. Understanding what recruitment failures look like from the front line.
Care manager
Mental health, children's services and elderly care. Fighting the rota, chasing compliance, managing the team the broken system kept losing.
Founder, FittonMillett
Building the fix I wish had existed on the other side of the desk.
I'm not a recruiter who studies care. I've lived your problem.
That is the distinction FMC is built on.
Most care providers don't have a recruitment problem. They have a systems problem dressed up as a recruitment problem. You're not short of candidates because the sector is broken. You're short of candidates because your application process takes 45 minutes, your interview confirmations don't arrive, and your last hire ghosted you between offer and start date because nobody followed up.
FMC fixes the system. Not with enterprise software you'll never use. Not with another agency contract. With the right tools, the right process, and the C.E.R.T framework applied properly to a business that actually fits its scale.
The result: hours back every week, agency spend cut, time-to-hire halved, managers who can finally focus on running the service instead of chasing applications.
What FMC stands for.
Three things that run through every piece of work, every client, every engagement.
Honesty over polish.
I would rather tell you what is actually broken than sell you something that sounds good. If your problem is not recruitment, I will tell you. If you don't need our most expensive service, I will tell you that too.
This is why every engagement starts with a discovery call. Not a pitch. A conversation about whether FMC is actually the right fit for where you are right now.
Systems that fit.
Care SMEs don't need enterprise tech. They need tools that actually get used. Every system FMC builds is sized for the business using it, not the business someone wants to sell to.
The ATS is Airtable and Make.com, not a six-figure HR platform. The framework is four clear stages, not a 90-slide deck. Complexity is the enemy of adoption.
Humanity.
Automation is what removes admin so the human conversations can happen better. The candidate care call. The honest 30-day check-in. The exit interview that actually listens. Tech serves the human element. Never replaces it.
The care sector is built on relationships. Every system FMC builds creates space for those relationships to happen properly, because the admin is no longer in the way.
Outside FMC.
Matt volunteers with organisations supporting alienated parents and homeless families. The thread is the same as the work: people in difficult, chaotic situations who need someone to help them build a clearer system. That is where the values come from, not the business plan.
Working with FMC.
A discovery call first. Always. No exceptions. Then you choose how far we go.
Self-diagnose
The Health Check and Blueprint scores your recruitment across all nine stages, gives you a /180 score and a 30-page prioritised fix-it plan. £197, one-off. Many clients act on the Blueprint alone and never need anything else from us. That is by design.
Get the Health Check, £197Get it diagnosed properly
The Recruitment Diagnostic is me doing the digging. A two-week forensic audit with a costed 90-day action plan. If I don't find £5k of recoverable cost, you don't pay. £997.
Learn about the DiagnosticBuild the system
The ATS and Automations build removes admin from your team's plate entirely. Candidate tracking, compliance, automated comms, reporting. From £400 per month with a six-month recoup guarantee.
Learn about the ATSBuild the capability
The 90-Day Reset is twelve weeks of 1:1 sessions that rebuild your team's recruitment capability from the ground up. Done with you, not for you, so the skills stay when I leave. £1,500.
Learn about the ResetWhichever path, the work runs on the C.E.R.T framework: Create, Expand, Retain, Train. Your job is to grow the service. Ours is to make sure you can hire the people who get you there.
"We reduced our Indeed spend from £3,000 to £500 a month."Mike, Dual Reg' RM
"Working with Matt has transformed our recruitment process. We've reduced our hiring time by 60% and cut recruitment costs by 40%. The automation of our processes has freed up 10+ hours a week for our managers."Clare, Owner, care home group, South West
"You are one of the few people who work in recruitment that I actually feel has genuine integrity."Chris Dunsdon, Parkwood Care Children's Services
"Thanks, Matt, for helping me get my evenings and weekends back."Janet, Southport
"Matt has insight from both sides and is a very knowledgeable, straight-talking guy. Always have people around that know more about things than you."Chris, Owner, Bridgewater Homecare
"Matt's delivery of this project was exceptional. Communication was effortless. He was a sincere and patient point of contact. What really translated during our time working together was the fact that he cared."Nat, Trustee, Age UK Portsmouth
"We reduced our Indeed spend from £3,000 to £500 a month."Mike, Dual Reg' RM
"Working with Matt has transformed our recruitment process. We've reduced our hiring time by 60% and cut recruitment costs by 40%. The automation of our processes has freed up 10+ hours a week for our managers."Clare, Owner, care home group, South West
"You are one of the few people who work in recruitment that I actually feel has genuine integrity."Chris Dunsdon, Parkwood Care Children's Services
"Thanks, Matt, for helping me get my evenings and weekends back."Janet, Southport
"Matt has insight from both sides and is a very knowledgeable, straight-talking guy. Always have people around that know more about things than you."Chris, Owner, Bridgewater Homecare
"Matt's delivery of this project was exceptional. Communication was effortless. He was a sincere and patient point of contact. What really translated during our time working together was the fact that he cared."Nat, Trustee, Age UK Portsmouth
"We reduced our Indeed spend from £3,000 to £500 a month."Mike, Dual Reg' RM
"Working with Matt has transformed our recruitment process. We've reduced our hiring time by 60% and cut recruitment costs by 40%. The automation of our processes has freed up 10+ hours a week for our managers."Clare, Owner, care home group, South West
"You are one of the few people who work in recruitment that I actually feel has genuine integrity."Chris Dunsdon, Parkwood Care Children's Services
"Thanks, Matt, for helping me get my evenings and weekends back."Janet, Southport
"Matt has insight from both sides and is a very knowledgeable, straight-talking guy. Always have people around that know more about things than you."Chris, Owner, Bridgewater Homecare
"Matt's delivery of this project was exceptional. Communication was effortless. He was a sincere and patient point of contact. What really translated during our time working together was the fact that he cared."Nat, Trustee, Age UK Portsmouth
Ready to have the conversation?
A 20-minute discovery call. No pitch theatre. We work out whether FMC is the right fit for where you are right now, and if it isn't, I will tell you.